Jennifer H.
About Jennifer H.
Jennifer H. is a Customer Success Manager at Anaconda, Inc. in Austin, Texas, with over 15 years of experience in customer service and sales operations across various companies.
Work at Anaconda
Jennifer H. has been serving as a Customer Success Manager at Anaconda, Inc. since 2021. Based in Austin, Texas, she has accumulated three years of experience in this role. Her responsibilities include ensuring customer satisfaction and success, leveraging her expertise in data science to address client needs effectively.
Previous Experience in Customer Success
Before joining Anaconda, Jennifer worked at FieldAware as a Customer Success Manager from 2017 to 2021. In this position, she focused on enhancing customer experiences and driving product adoption. Her prior roles also include significant experience in sales operations and account management at Insight and SoftwareONE.
Sales Operations Background
Jennifer's career includes a notable tenure at Insight, where she held various positions, including Manager of Software Sales Operations from 2011 to 2015 and Senior Customer Account Manager from 2008 to 2010. This experience provided her with a solid foundation in sales strategies and customer relationship management.
Education and Expertise
Jennifer is committed to professional growth in the dynamic field of data science. She actively seeks opportunities to learn and expand her skill set. Her strengths in strategic thinking, command, and restorative abilities enable her to identify customer needs and deliver effective solutions.
Team Leadership and Training
Jennifer enjoys leading and training teams of outbound salespeople. She emphasizes sharing her vision and values with her team members, fostering a collaborative environment aimed at achieving customer satisfaction and business success.