Sarah Raulerson
About Sarah Raulerson
Sarah Raulerson is a User Care Specialist II at Anaconda, Inc., with a diverse background in customer support roles across various companies including Lyft, Postmates, and Verizon Wireless.
Current Role at Anaconda
Sarah Raulerson serves as a User Care Specialist II at Anaconda, Inc. since 2023. In this role, she is responsible for providing support and assistance to users, ensuring a positive experience with the company's products and services. Her expertise in customer care contributes to the overall satisfaction of Anaconda's clientele.
Previous Experience at Lyft
Prior to her current position, Sarah Raulerson worked at Lyft in various roles from 2016 to 2019. Initially, she served as a Customer Experience Associate for one year in Nashville, Tennessee. She then transitioned to the role of Retail Field Escalation (HUB) Specialist for two years, followed by a position as Specialist - Strategic Customer Experience for nine months. Her experience at Lyft focused on enhancing customer satisfaction and resolving issues.
Experience at Odeko
Sarah Raulerson held multiple positions at Odeko from 2021 to 2023. She began as a Customer Service Operations Specialist for two years, where she managed customer interactions and streamlined support processes. Subsequently, she advanced to the role of Senior Customer Support Specialist for eight months, further developing her skills in customer service and support.
Background in Customer Service
Sarah Raulerson has a strong background in customer service, having worked in various roles across different companies. Her experience includes positions at Verizon Wireless as a Customer Service Advocate from 2014 to 2016, and at Postmates Inc. as VIP Merchant Support for seven months in 2020-2021. This extensive experience has equipped her with the skills necessary to handle customer inquiries and improve service delivery.
Education and Training
Sarah Raulerson studied at Middle Tennessee State University, where she earned a degree in Radio and Television from 2009 to 2013. This educational background provided her with foundational skills in communication and media, which she has applied throughout her career in customer service and support roles.