Susan Leonard
About Susan Leonard
Susan Leonard is a Conflicts Coordinator at Analysis Group with a background in IP docketing, research assistance, and European studies.
Current Role at Analysis Group
Susan Leonard currently works as a Conflicts Coordinator at Analysis Group, a position she has held since 2019. In her role, she leads communication efforts for over 100 daily client and consultant emails that pertain to new business intake, contracting, and data management. She also provides reporting on clients and company finances to multiple departments, including Legal, Finance, Data Science, Tech Support, and Marketing. Her efforts have contributed to organizational efficiency and enhanced knowledge sharing.
Previous Experience at Lando & Anastasi, LLP
Before joining Analysis Group, Susan Leonard worked as an IP Docketing Paralegal at Lando & Anastasi, LLP from 2017 to 2019 in Cambridge, MA. During her tenure, she was responsible for managing intellectual property docketing processes, which involved maintaining accurate records and ensuring timely filing of IP documents. Her role required meticulous attention to detail and effective coordination with legal teams, contributing to the successful management of IP portfolios.
Internship at State of Maine Department of Corrections
In 2016, Susan Leonard served as a JJAG Intern at the State of Maine Department of Corrections in Augusta, Maine, for four months. While in this role, she gained experience in the public sector, particularly in juvenile justice. Her internship involved assisting with various administrative tasks and supporting the department's efforts in juvenile justice and administration. This position provided her with valuable insights into government operations and juvenile justice systems.
Educational Background and Qualifications
Susan Leonard holds a Bachelor’s Degree in American Government and Politics from Bates College, where she studied from 2013 to 2017. She also studied European Studies/Civilization at Charles University in Prague for 11 months in 2015. Her education began at Kent School, where she completed her high school education from 2010 to 2013. Throughout her academic career, Susan developed a strong foundation in political science and European studies, which equipped her with critical analytical and research skills.
Contributions to Process Improvement
Susan Leonard has made significant contributions to process improvement in her professional roles. She participated in the implementation of new software programs and data systems as part of cross-functional teams. Additionally, she created quarterly training and reference documents to enhance knowledge sharing among team members. Notably, she streamlined team processes by consolidating ten inboxes into one shared folder, which improved organizational efficiency. Her proactive approach to process improvement has had a positive impact on her teams and organizations.