Alex Robertson
About Alex Robertson
Alex Robertson serves as the Team Lead for Level 3 Support at Anaplan, where he manages support engagement with engineering teams and oversees high-priority analyst tasks. He has been with Anaplan since 2020 and has a background in Electronic Engineering with Music Technology Systems from the University of York.
Work at Anaplan
Alex Robertson has been employed at Anaplan since 2017. He started as a Level 3 Support Analyst and transitioned to the role of Team Lead, Level 3 Support in 2020. In his current position, he manages support engagement with engineering teams to enhance the supportability of Anaplan's product. His responsibilities include handling high-priority analyst work and contributing to the development of new team processes and overall team direction.
Previous Experience
Before joining Anaplan, Alex Robertson worked at Dolby Laboratories as a Student Placement in EMEA Broadcast Systems from 2015 to 2016. This role provided him with valuable experience in the broadcast systems sector. His tenure at Dolby Laboratories lasted for one year and took place in Royal Wootton Bassett, Wiltshire, United Kingdom.
Education and Expertise
Alex Robertson studied at the University of York, where he earned an Integrated Master's Degree in Electronic Engineering with Music Technology Systems. His academic journey spanned five years, from 2012 to 2017. This educational background has equipped him with the technical skills necessary for his roles in support and engineering.
Background
Alex Robertson is based in York, England, United Kingdom. He has a background in electronic engineering, which complements his work in technical support. His career trajectory reflects a commitment to enhancing product support and team efficiency within the technology sector.