Delphine Cornez
About Delphine Cornez
Delphine Cornez is a Customer Service Advisor with extensive experience in retail and customer care, currently working at Ankorstore and Alma in Lille, France. She has a background in linguistics and Dutch studies from Université de Lille.
Current Role at Ankorstore
Delphine Cornez serves as a Customer Service Advisor at Ankorstore, a position she has held since 2022. Her role involves providing support and assistance to customers, ensuring their inquiries and issues are addressed effectively. She is based in Lille, Hauts-de-France, France, where she contributes to the company's customer service operations.
Previous Experience in Retail
Delphine Cornez has extensive experience in retail, having worked as a Conseillère de vente at LUSH in Région de Lille, France, from 2016 to 2020. She then transitioned to COS, where she held the same position for one year in Bruxelles, Région de Bruxelles-Capitale, Belgique, from 2020 to 2021. Her roles in these companies focused on customer engagement and sales.
Educational Background
Delphine Cornez studied at Université de Lille, where she earned a Licence in LLCE Néerlandais from 2015 to 2018. She further pursued her education at the same university, completing a Research Master in Linguistique générale, empirique et comparée from 2019 to 2021. Her academic background supports her expertise in language and communication.
Early Career Experience
In her early career, Delphine Cornez gained experience through various student jobs. She worked as an Emploi étudiant at Euroclear for one month in 2012 and at D’Ieteren Group for two months in 2013, both located in Bruxelles, Région de Bruxelles-Capitale, Belgique. Additionally, she served as a Serveuse at eat SUSHI for eight months in 2015, also in Bruxelles.
Current Position at Alma
In addition to her role at Ankorstore, Delphine Cornez has been working as a Customer Care Officer at Alma since 2022. In this position, she is responsible for addressing customer needs and enhancing their overall experience with the company. Her dual roles in customer service demonstrate her commitment to supporting clients effectively.