Soukaina Wadid
About Soukaina Wadid
Soukaina Wadid is a Customer Care Advisor currently working at Ankorstore in Ville de Paris, France. She has a diverse background in customer service and program assistance, with previous roles at PYXERA Global, AMSED, and Dell.
Current Role at Ankorstore
Soukaina Wadid has been serving as a Customer Care Advisor at Ankorstore since 2022. In this role, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Ankorstore operates in the retail sector, focusing on connecting local retailers with brands. Soukaina's position is based in Ville de Paris, Île-de-France, France.
Previous Experience at PYXERA Global
Prior to her current role, Soukaina Wadid worked as a Junior Consultant at PYXERA Global for a duration of three months in 2017. During her time there, she contributed to various projects aimed at promoting social impact and sustainable development. This experience provided her with insights into consulting practices and project management.
Professional Background in Morocco
Soukaina Wadid has a diverse professional background in Morocco. She served as a Program Assistant at AMSED - Association Marocaine de Solidarité et de Développement for five months in 2016, where she supported program implementation. Additionally, she interned at Association Al Amana pour la Promotion des Microentreprises for one month in 2014, gaining experience in microenterprise promotion. She also worked at Dell as a Customer Service Sales Assistant from 2017 to 2018, where she developed her customer service skills.
Education and Master's Degree
Soukaina Wadid studied at the International Institute for Higher Education in Morocco (IIHEM), where she completed her Master's degree from 2013 to 2017. This four-year program equipped her with advanced knowledge and skills relevant to her career in customer service and consulting.