Rueben Burrows Davies
About Rueben Burrows Davies
Rueben Burrows Davies is a Customer Success Manager at Anomali in Belfast, Northern Ireland, with a background in technical support and IT, and a strong focus on customer service and skill development.
Company
Rueben Burrows Davies currently works at Anomali as a Customer Success Manager. He began his role in 2022 and is based in Belfast, Northern Ireland. Anomali is known for its threat intelligence and cybersecurity solutions.
Title
Rueben Burrows Davies holds the title of Customer Success Manager at Anomali. His primary responsibilities include enhancing customer satisfaction and ensuring clients receive maximum ROI through first-class service.
Education and Expertise
Rueben Burrows Davies earned his Bachelor of Science (BSc) in Computer Science from Ulster University, where he studied from 2012 to 2016. He also completed his A Levels in Information Technology at St Michaels College in Enniskillen, from 2010 to 2012. His educational background laid a solid foundation for his career in technical support and customer success.
Background
Before joining Anomali, Rueben Burrows Davies gathered extensive technical support experience at CEM Systems. He started as a Graduate Technical Support Engineer in 2016, and over the next few years, he progressed to Technical Support Engineer and then Senior Technical Support Engineer. Additionally, he worked as an IT Technician at Fermanagh & Omagh District Council from 2014 to 2015.
Professional Experience
Rueben Burrows Davies has a strong background in technical support and customer service. He spent five years at CEM Systems in various roles, from Graduate Technical Support Engineer to Senior Technical Support Engineer. His work focused on solving technical issues and improving customer experience. Currently, as a Customer Success Manager at Anomali, he is committed to driving customer satisfaction and implementing innovative solutions.