Randa Ramsay
About Randa Ramsay
Randa Ramsay serves as the Franchise Event & Project Coordinator at AnswerConnect, a position she has held since 2022. With a diverse background in customer experience and account management, she combines her professional expertise with personal interests in farming to support small businesses.
Work at AnswerConnect
Randa Ramsay has been serving as the Franchise Event & Project Coordinator at AnswerConnect since 2022. In this role, she focuses on assisting franchise clients in delivering substantial corporate support while preserving the values of small businesses. Her tenure at AnswerConnect includes a previous position as an Account Executive from 2018 to 2023, where she developed skills in client relations and project management.
Previous Experience at FULL Creative
Prior to her current role, Randa worked at FULL Creative as a CX Engineer from 2010 to 2023. During her 13 years there, she contributed to enhancing customer experience strategies and improving operational efficiencies. This experience has equipped her with valuable insights into client needs and expectations.
Background in Account Management
Randa's career began at ExecuStay, where she worked as an Account Executive from 1994 to 2001 for seven years. This early experience in account management laid the foundation for her future roles, allowing her to develop strong communication and relationship-building skills.
Education and Expertise
Randa studied Education at the University of Southern California from 1992 to 1994. This educational background has informed her approach to professional development and client engagement, emphasizing the importance of learning and growth in business.
Personal Interests and Values
Outside of her professional responsibilities, Randa manages a farm that includes ducks, chickens, and goats. This personal interest enhances her creativity and professional approach. She finds inspiration in the growth journeys of small businesses and is guided by principles of integrity and excellence in all her endeavors.