Stephanie Mims
About Stephanie Mims
Stephanie Mims is a Quality Assurance Quality Control professional with extensive experience in the customer service sector. She studied Business, Management, Marketing, and Related Support Services at Strayer University and has worked at Verizon Wireless and Anyone Home Inc.
Work at Anyone Home
Stephanie Mims has been employed at Anyone Home Inc since 2016, where she serves as a Quality Assurance Quality Control specialist. In this role, she focuses on maintaining high standards in customer service and ensuring quality compliance within the organization. Her responsibilities include monitoring service interactions and implementing quality control measures to enhance customer satisfaction. With over eight years of experience in this position, she has developed a comprehensive understanding of the quality assurance processes relevant to the customer service sector.
Previous Experience at Verizon Wireless
Before joining Anyone Home Inc, Stephanie Mims worked at Verizon Wireless as a Customer Relations Specialist from 2013 to 2016. During her three years in this role, she was responsible for addressing customer inquiries and resolving issues. Her position required strong communication skills and the ability to manage escalated customer concerns effectively. This experience contributed to her expertise in customer service and quality assurance.
Education and Expertise
Stephanie Mims studied at Strayer University from 2016 to 2020, focusing on Business, Management, Marketing, and Related Support Services. She earned a degree in this field, which provided her with foundational knowledge applicable to her roles in quality assurance and customer service. Her education complements her practical experience, enhancing her ability to solve problems and maintain quality standards in her work.
Background in Quality Assurance
Stephanie Mims possesses extensive experience in quality assurance and quality control within the customer service sector. Her roles have required a high level of detail orientation and problem-solving skills. She has a strong background in handling escalated customer issues, which has equipped her with the ability to find mutually beneficial solutions. This background supports her current responsibilities at Anyone Home Inc, where she applies her skills to improve service quality.