Sujoy Chaudhary
About Sujoy Chaudhary
Sujoy Chaudhary is the Head of Customer Success at Appsmith, where he has significantly contributed to the company's growth. He previously co-founded and served as CEO of Airim, and has held various leadership roles in analytics and strategy at Whatfix and ZS Associates.
Current Role at Appsmith
Sujoy Chaudhary serves as the Head of Customer Success at Appsmith since 2022. In this role, he has been instrumental in driving the company's growth, contributing to its achievement of over $1 million in annual recurring revenue. His leadership focuses on enhancing customer satisfaction and ensuring successful product adoption among users.
Previous Experience at Whatfix
Before joining Appsmith, Sujoy Chaudhary held multiple positions at Whatfix. He worked as Head of Strategy & Ops for Customer Success from 2021 to 2022 and as Head of Business Analytics for Professional Services from 2020 to 2021. Additionally, he served as Lead for Value Engineering for a brief period in 2019. His tenure at Whatfix involved building new processes and establishing teams within the Professional Services and Customer Success functions.
Entrepreneurial Journey with Airim
Sujoy Chaudhary co-founded Airim, a company focused on providing personalized assistance for website visitors. He served as CEO from 2017 until its acquisition by Whatfix in 2019. His leadership at Airim contributed to its development and eventual integration into Whatfix's offerings.
Educational Background
Sujoy Chaudhary studied at the Birla Institute of Technology and Science, Pilani, from 2009 to 2013. His education provided a foundation in analytical and strategic thinking, which he has applied throughout his career in various roles across different organizations.
Career Progression and Early Roles
Sujoy Chaudhary began his career at ZS Associates as an Associate in Market Research from 2013 to 2015. He later worked at Practo as a Senior Analyst in Sales Strategy from 2015 to 2016. Additionally, he interned at JPMorgan Chase in Corporate & Investment Banking in 2012. His diverse experiences have contributed to his expertise in customer success and business analytics.