Giridhar Kashyap
About Giridhar Kashyap
Giridhar Kashyap is a Senior Manager of Customer Success at AppViewX, where he has worked since 2023. He has over 13 years of experience in various roles related to customer success and IT services management.
Work at AppViewX
Giridhar Kashyap currently serves as Senior Manager - Customer Success at AppViewX, a position he has held since 2023. In this role, he is responsible for managing customer relationships and ensuring client satisfaction throughout the customer lifecycle. His focus is on partnering with clients to help them achieve their goals and objectives.
Previous Experience in Customer Success
Before joining AppViewX, Giridhar Kashyap accumulated extensive experience in customer success roles. He worked at Webscale Networks as Senior Customer Success Manager from 2022 to 2023 and previously held the position of Customer Success Manager at both Automation Anywhere for 5 months in 2020 and Webscale Networks from 2020 to 2021. His background includes managing multiple accounts and enhancing client relationships.
Technical and Support Roles
Giridhar Kashyap has a solid foundation in technical support and engineering. He worked at Dimension Data as an Associate Support Engineer and later as a Network Engineer in 2017. Additionally, he served as a Technical Support Executive and Advisor at [24]7.ai from 2010 to 2011. These roles contributed to his expertise in IT services management.
Education and Expertise
Giridhar Kashyap holds a Bachelor of Engineering in Electronics and Communications Engineering from Visvesvaraya Technological University, completed between 2006 and 2009. He also earned a Master of Business Administration in Human Resources Management from Karnataka State Open University from 2019 to 2021. His educational background supports his extensive experience in customer success and account management.
Career Timeline
Giridhar Kashyap's career spans over 13 years, beginning with his role as an Associate at ALTISOURCE BUSINESS SOLUTIONS PRIVATE LIMITED from 2013 to 2014. He has held various positions, including Service Desk Associate at Dimension Data and Client Services Engineer at Envestnet | Yodlee India from 2017 to 2019. His diverse experience encompasses customer success, account management, and IT services.