John Philips
About John Philips
John Philips is a Customer Success Implementation Architect at AppViewX, with a background in networking and customer success roles across various companies. He has over 15 years of experience in the technology sector, specializing in traffic analysis, troubleshooting, and application delivery systems.
Work at AppViewX
John Philips has been serving as a Customer Success Implementation Architect at AppViewX since 2022. In this role, he focuses on ensuring successful implementation and customer satisfaction with AppViewX's solutions. His expertise in application delivery and customer success strategies contributes to the overall effectiveness of the team in Alpharetta, Georgia.
Previous Experience in Networking and Security
Before joining AppViewX, John Philips held several positions in the networking and security sectors. He worked at Time Warner Cable as a WAN Engineer from 2002 to 2006. He then transitioned to AT&T as a Network Security Engineer for one year. His experience continued at Citrix, where he served as a Lead Escalation Engineer for ten years and later as a Senior Technical Account Manager - Networking for one year.
Experience at ColorTokens Inc.
John Philips worked at ColorTokens Inc. as a Deployment Architect - Customer Success from 2021 to 2022. During his ten-month tenure in the Atlanta Metropolitan Area, he focused on customer success initiatives, ensuring that clients effectively utilized ColorTokens' security solutions.
Education and Expertise
John Philips earned a Bachelor of Science (B.S.) degree in Computer Science from The University of North Carolina at Wilmington. His educational background, combined with extensive experience in traffic analysis, troubleshooting, and various technical skills, including Powershell scripting and Ansible Playbooks, supports his current role and past positions.
Technical Skills and Proficiencies
John Philips possesses advanced proficiency with application delivery controller platforms, which are essential for load balancing, traffic optimization, and security services. He is also familiar with VMware virtualization and Docker containerization, enhancing his capabilities in network management and implementation.