Shiva Kumar
About Shiva Kumar
Shiva Kumar is a Customer Success Architect with extensive experience in network analysis and technical solutions. He has worked with several companies, including Infosys, Oracle, and AppViewX, and holds a Bachelor of Technology in Electronics and Communications Engineering from Amrita School of Engineering.
Current Role at AppViewX
Shiva Kumar currently serves as a Customer Success Architect at AppViewX, a position he has held since 2020. In this role, he focuses on ensuring customer satisfaction and optimizing the use of AppViewX's solutions. His responsibilities include collaborating with clients to understand their needs and providing tailored solutions that enhance their experience with the company's products.
Previous Experience in Technology
Shiva Kumar has a diverse background in the technology sector. He worked as a Senior Systems Engineer at Infosys Ltd from 2011 to 2015, where he gained foundational experience in systems engineering. Following this, he served as a SOC Analyst at BT - Global Services for one year and then transitioned to Oracle as a Network Analyst from 2016 to 2018. His career continued at Altran as a Technical Solution Leader from 2018 to 2020, where he led technical solutions for clients.
Educational Background
Shiva Kumar earned his Bachelor of Technology (BTech) in Electronics and Communications Engineering from Amrita School of Engineering Kollam, completing his studies from 2007 to 2011. Prior to this, he attended Ramjas School R K Puram, where he studied from 2000 to 2011. His educational background provided him with a solid foundation in engineering principles and practices.
Technical Skills and Expertise
Shiva Kumar possesses expertise in several technical areas, including Unified Threat Management and Open Shortest Path First (OSPF) protocols. He has a strong background in Dynamic Host Configuration Protocol (DHCP) and is skilled in Computer-Aided Design (CAD) and C++ programming. These skills enhance his ability to address complex technical challenges in his roles.