Alfonso Gil
About Alfonso Gil
Alfonso Gil is a Customer Success Manager at Aquent, with a diverse background in business development and management. He has held various roles in companies such as SmartDatum, Aquent Cloud, and Uniforms Express, and has earned degrees in Marketing and Global Leadership Science.
Current Role at Aquent
Alfonso Gil currently serves as a Customer Success Manager at Aquent, a position he has held since 2023. In this role, he focuses on ensuring client satisfaction and fostering strong relationships between clients and the company. His responsibilities include managing customer accounts, addressing client needs, and facilitating communication between stakeholders to enhance service delivery.
Previous Experience at Aquent Cloud
Prior to his current role, Alfonso worked at Aquent Cloud as a Business Development Manager from 2022 to 2023. In this position, he was responsible for identifying new business opportunities, developing client relationships, and contributing to the growth of the organization. His tenure lasted for one year, during which he aimed to expand the company's market presence.
Experience at SmartDatum
Alfonso Gil has a significant history with SmartDatum, where he held multiple roles. He worked as a Director from 2017 to 2022, overseeing various operations for five years. He also briefly served in a management capacity in 2017 for one month. His experience at SmartDatum contributed to his expertise in customer relations and operational management.
Educational Background
Alfonso holds a Master's degree in Global Leadership Science from the University of San Diego - Knauss School of Business, which he completed in 2019. Additionally, he earned a Professional Certificate in Technical Project Management from MIT xPRO in 2023. He also has a Bachelor of Business Administration (B.B.A.) in Marketing from Instituto Tecnológico Autónomo de México, obtained between 2008 and 2013.
Career Development and Skills
Throughout his career, Alfonso has developed a diverse skill set across various industries. His roles have included Operations Manager at Uniforms Express, Sales Manager at Shark Sportswear, and Intern at Ipsos. These positions have equipped him with skills in operations, sales, and project management, enhancing his ability to drive customer success in his current role.