Paula Lucignano
About Paula Lucignano
Paula Lucignano serves as the Operations Manager and Shared Services Team Member at Aquent, where she has worked for 27 years. She manages Talent Payroll across multiple markets and oversees HR compliance, benefits reporting, and vendor relationships.
Work at Aquent
Paula Lucignano has been employed at Aquent since 1997, serving as the Operations Manager and Shared Services Team Member for 27 years. In her role, she manages and processes Talent Payroll for various markets, including Charlotte, Cleveland, Indianapolis, Nashville, New Jersey, New York, and Raleigh/Durham on a weekly basis. Her responsibilities encompass a wide range of projects for the Payroll and Benefits Shared Services team, showcasing her long-term commitment to the organization.
HR Compliance and Payroll Management
Lucignano handles essential HR compliance requirements, including EEOC for internal interviews, Talent COBRA processes, I-9 verification, E-Verify, background checks, and drug testing. She processes Weekly Benefit Talent Reports, ensuring that all payroll and benefits-related tasks are completed accurately and efficiently. Her expertise in these areas contributes to the overall effectiveness of the HR functions within Aquent.
Facility and Vendor Management
In her capacity as Operations Manager, Lucignano manages facility and vendor relationships. This includes overseeing office supplies, phones, computers, and office equipment, as well as maintaining the overall appearance of the office. Her role ensures that the operational aspects of the workplace are well-coordinated and that resources are effectively utilized.
Technical Coordination and Support
Lucignano coordinates troubleshooting of technical needs by collaborating with the EIS department to resolve issues. This aspect of her role highlights her ability to facilitate communication between teams and ensure that technical challenges are addressed promptly, contributing to a smoother operational workflow.