Arietta Ritch

Sales Operation Manager @ ArangoDB

About Arietta Ritch

Arietta Ritch is a Sales Operation Manager at ArangoDB, where she has worked since 2021. She previously held roles at Polyzen, Inc., Lucidworks, and AICPA, focusing on sales support and operations.

Current Role at ArangoDB

Arietta Ritch serves as the Sales Operation Manager at ArangoDB, a position she has held since 2021. In this role, she operates remotely from San Francisco, California. Her responsibilities include managing the Deal Desk, where she reviews and approves all quotations submitted by Account Executives. Additionally, she coordinates the onboarding and offboarding processes for the sales organization and oversees the assignment of software license keys for both new and renewal customers.

Previous Experience at Polyzen, Inc.

Before joining ArangoDB, Arietta Ritch worked at Polyzen, Inc. as a Salesforce Administrator from 2016 to 2019. During her three years in Apex, North Carolina, she focused on optimizing Salesforce processes to enhance sales operations. Her role involved creating and maintaining world territory maps for the sales organization, which facilitated better sales strategies and resource allocation.

Experience at Lucidworks

Arietta Ritch was employed at Lucidworks as a Sales Support Analyst from 2019 to 2020. In this remote position based in Raleigh, North Carolina, she contributed to the sales team by providing analytical support and ensuring efficient sales processes. Her work involved managing sales data and supporting account management efforts.

Background in Administrative Support

Arietta Ritch's career includes a five-year tenure at AICPA as an Administrative Assistant from 2011 to 2016 in Durham, North Carolina. In this role, she provided administrative support and contributed to the organization’s operational efficiency. Her experience in administrative roles has equipped her with strong organizational skills and a solid understanding of business operations.

Education and Expertise

Arietta Ritch studied at Rutledge College, where she achieved a degree in Business Administration with a focus on Accounting and Data Processing from 1986 to 1987. This educational background has provided her with foundational knowledge in business operations, accounting principles, and data management, which she applies in her current and previous roles.

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