Anna Filippova
About Anna Filippova
Anna Filippova is a Business to Business Sales Manager with extensive experience in sales and customer service across various companies. She currently works at Pasabahce in Istanbul, Turkey, and has held multiple roles in organizations such as Panasonic and Booking.com.
Current Role at Pasabahce
Anna Filippova serves as a Senior Sales Representative at Pasabahce, a position she has held since 2016. In this role, she collaborates with various commercial divisions to enhance logistical procedures and improve customer delivery processes. Her responsibilities include managing payment requests and overseeing shipment processes to ensure client satisfaction. Filippova's focus on analyzing client performance aids in optimizing sales strategies, contributing to the overall efficiency of the sales operations.
Previous Work Experience
Before her current role, Anna Filippova gained significant experience in various sales and customer service positions. She worked at Panasonic as a Customer Service Specialist and Expert from 2012 to 2013 in Newark, New Jersey. Prior to that, she was an Account Manager at Roos Electronics Bv from 2010 to 2011 in the Netherlands. Filippova also served as an Office Manager at Booking.com from 2009 to 2010, and held the position of International Sales Representative at Roos Electronics Bv from 2011 to 2012.
Educational Background
Anna Filippova studied at the Russian State Social University, formerly known as Moscow State Social University. She pursued a Master's degree in Psychology, completing her studies from 2003 to 2008. This educational background provides her with insights into client behavior and enhances her ability to analyze client performance effectively.
Skills and Specializations
Filippova specializes in document flow control, ensuring timely feedback and document returns in her professional roles. She has extensive experience in coordinating proformas and invoicing, which facilitates smooth financial transactions. Her strong focus on analyzing client performance allows her to optimize sales strategies, contributing to her effectiveness in sales management.
Early Career Experience
Anna Filippova began her career as an Office Manager at Rockwool Group in Hedehusene, Denmark, where she worked from 2008 to 2009. This early experience laid the foundation for her subsequent roles in sales and customer service, allowing her to develop skills that have been instrumental in her career progression.