Aleš Pestotnik
About Aleš Pestotnik
Aleš Pestotnik is the Senior Director of Customer Success at Aris Global, with extensive experience in customer success and management roles across various companies, including Microsoft and Hewlett-Packard. He has a strong educational background in Computer Science and Organizational Science, complemented by an MBA in Strategic Marketing and Leadership.
Current Role at ArisGlobal
Aleš Pestotnik serves as the Senior Director of Customer Success at ArisGlobal, a position he has held since 2023. In this role, he is responsible for overseeing customer success initiatives, ensuring that clients receive optimal value from the company's solutions. His tenure at ArisGlobal is marked by a commitment to enhancing customer relationships and driving satisfaction.
Previous Experience at Microsoft
Aleš Pestotnik has extensive experience at Microsoft, where he held various leadership roles. He served as the Enterprise Services Director for the Adriatic Region from 2016 to 2020. Following this, he was the Sales Lead for Public Sector and Education from 2014 to 2016. He later transitioned to the role of Director of Customer Success for Romania and the Adriatic Region from 2020 to 2021, and then as Director of Customer Success for Strategic Clients from 2021 to 2023. His work focused on enhancing customer engagement and success across multiple sectors.
Career at HERMES SoftLab d.d.
Aleš Pestotnik worked at HERMES SoftLab d.d. for nearly a decade, holding several key positions. He began as a Program Manager from 1999 to 2003, then transitioned to Project Manager from 1996 to 1999. He later served as Segment Manager from 2003 to 2007 and as Business Development Manager from 2007 to 2008. His roles involved managing projects and developing business strategies to drive growth.
Board Membership at itSMF
From 2005 to 2018, Aleš Pestotnik was a member of the Board at itSMF, contributing to the organization's governance and strategic direction for 13 years. His involvement in this capacity reflects his commitment to advancing service management practices within the industry.
Educational Background
Aleš Pestotnik has a solid educational foundation in computer science and organizational science. He studied at the University of Ljubljana, earning a degree in Computer Science from 1993 to 2002. He also attended the University of Maribor, where he studied Organizational Science from 2003 to 2007. Additionally, he completed an MBA at IEDC - Bled School of Management, focusing on Strategic Marketing and Leadership from 2008 to 2009, and participated in the General Management Program at the same institution from 2002 to 2003.