John Black
About John Black
John Black is a Senior Software Developer at Arken.legal, where he has worked since 2018. He specializes in developing custom document software solutions for various industries and has a background in customer support and training.
Work at Arken.legal
John Black has been employed at Arken.legal as a Senior Software Developer since 2018. In this role, he focuses on developing bespoke document software solutions tailored for various vertical markets, including legal, property, human resources, local government, banking, and finance. His responsibilities include improving processes and ensuring software support for both internal management and external clients.
Previous Experience at Stream Global Services
Prior to his current role, John Black worked at Stream Global Services as a 1st Line Customer Support Engineer in 2005. His tenure lasted for four months in Eagan, Minnesota, United States. This position provided him with foundational experience in customer support and technical problem-solving.
Education and Expertise
John Black studied at Ulster University, where he earned a Bachelor of Arts degree in Computer Science from 1999 to 2003. His educational background has equipped him with the necessary skills and knowledge to excel in software development and problem-solving within various industries.
Skills in Training and Supervision
John Black possesses strong abilities in training, motivating, and supervising colleagues and clients. He provides training and advisory services to ensure ongoing software support, enhancing team performance and client satisfaction. His effective communication skills contribute to successful collaboration within teams and with clients.
Problem-Solving Approach
John Black is recognized for his problem-solving approach, consistently seeking ways to improve or accelerate processes. He develops plans, follows up on procedures, and effectively communicates concerns and interests, which contributes to the efficiency and effectiveness of his work.