Jose Franco
About Jose Franco
Jose Franco is a Customer Success professional at Armis who began his career there as a Solutions Architect after recognizing the product's potential.
Jose Franco Customer Success Role
Jose Franco serves in the customer success role at Armis. His journey began as a Solutions Architect after he witnessed a demo of the product and recognized its potential. In his current role, Jose prioritizes responsiveness to customers and works diligently to ensure that all levels of the company are putting in the necessary effort to meet customer needs. His focus is on building and maintaining strong relationships with clients to ensure their ongoing satisfaction and success with Armis's offerings.
Jose Franco Background at Armis
Jose Franco's career at Armis started when he joined the company as a Solutions Architect. His decision to join was influenced by a product demonstration that highlighted the potential of Armis's offerings. Over time, he transitioned into a customer success role, where he thrives in the company's dynamic atmosphere, which he likens to being part of an extended family. His background in solutions architecture contributes to his effectiveness in understanding and addressing customer requirements.
Jose Franco and Company Culture at Armis
Jose Franco finds the atmosphere at Armis to be both exciting and welcoming, describing it as feeling like an extended family. This supportive and engaging environment plays a significant role in his positive outlook on his work. The culture at Armis, characterized by a collective commitment to customer responsiveness and continuous improvement, aligns well with Jose's values and work ethic. He appreciates the company's efforts to foster such an enriching work environment.
Continuous Development at Armis
Jose Franco values the ongoing development of new features at Armis, which aim to drive value and expand the capabilities of their offerings. He appreciates the proactive approach the company takes in enhancing their products, ensuring they remain competitive and effective for their customers. This focus on innovation helps meet the evolving needs of clients and maintains Armis's position in the market. Jose's role benefits from these continuous improvements, allowing him to offer the latest solutions to customers.