Kinnon Yee
About Kinnon Yee
Kinnon Yee is a Technical Support Manager specializing in DevOps, currently working at Armory in Toronto, Ontario. With a background in network administration and technical support, he has held various roles in notable companies and focuses on enhancing departmental cohesion through cross-functional solutions.
Current Role at Armory
Kinnon Yee serves as the Technical Support Manager (DevOps) at Armory since 2022. In this role, he manages the integration of Spinnaker with DevOps processes. He focuses on creating cross-functional solutions to reduce information silos and enhance departmental cohesion. Kinnon has developed international teams that operate asynchronously to provide support five days a week.
Previous Experience at Armory
Kinnon Yee previously worked at Armory in various capacities. He served as a Senior Technical Support Engineer (DevOps) from 2020 to 2021 and later as Technical Support Operations (DevOps) from 2021 to 2022. His roles involved providing technical support and ensuring effective operations within the DevOps framework.
Professional Background
Kinnon Yee has a diverse professional background in technical support and education. He worked at Microsoft as a Technical Advisor and Inventory Control for two months in 2012. Prior to that, he held multiple positions at Rogers Communications, including Senior Technical Support Specialist and Training Consultant, from 2009 to 2012. He also worked at Sigma Systems in various roles, including Senior Network Analyst and Network Administrator, from 2013 to 2020.
Education and Qualifications
Kinnon Yee studied at McMaster University, where he earned a Bachelor of Arts in Economics from 2001 to 2005. He also attended Herzing College, completing a program in Network Administration from 2008 to 2009. His educational background supports his technical expertise in network and systems administration.
Skills and Tools
Kinnon Yee has expertise in designing integrated systems using various tools to streamline team operations. He utilizes platforms such as Zapier, Slack, ServiceNow, Jira, GSuite, and Notion. His focus on enhancing departmental cohesion through technology reflects his commitment to improving operational efficiency.