Scott Johnston
About Scott Johnston
Scott Johnston is an IT Project Manager with extensive experience in IT service management and delivery. He has held various leadership roles in organizations such as Aaron's, The Home Depot, and Arrow Exterminators, focusing on optimizing IT operations and ensuring compliance with regulatory standards.
Work at Arrow Exterminators
Scott Johnston has been employed at Arrow Exterminators as an IT Project Manager since 2021. In this role, he focuses on managing IT projects and ensuring the successful delivery of IT services. His previous experience as an Information Technology Consultant at Arrow Exterminators from 2020 to 2021 provided him with valuable insights into the company's IT operations. His work contributes to optimizing IT processes and enhancing service delivery.
Education and Expertise
Scott Johnston holds a Bachelor's degree in Computer Science from the University of Tennessee, Knoxville. His educational background supports his expertise in IT Service Management and delivery. He is proficient in both Agile/Lean and traditional life cycle methodologies, which allows him to adapt to various project management needs. His skills extend to network management and operations, as well as SOX controls and technology compliance.
Background in IT Project Management
Scott Johnston has extensive experience in IT project management, having held various roles throughout his career. He served as Director of Project Services, IT Governance & Compliance, and Contract/Vendor Management at Aaron's, Inc from 2013 to 2020. Prior to that, he worked at The Home Depot as Sr. Manager - Systems Management & Development Tools for 12 years. His background includes a strong emphasis on process analysis and improvement, which enhances organizational efficiency.
Previous Roles and Experience
Before his current position at Arrow Exterminators, Scott Johnston worked in several significant roles. He was a Senior Director of Client Services at ADCom Solutions from 2008 to 2013 and a Manager of Service Management & Field Support at Beazer Homes from 2005 to 2008. His diverse experience across different organizations has equipped him with a comprehensive understanding of IT operations and project management.