ASAPP
ASAPP develops generative AI technologies for contact centers, enhancing agent productivity and providing actionable intelligence, while partnering with major enterprises for transformative solutions.
Services
ASAPP builds generative AI for contact centers to automate interactions beyond traditional rule-based systems. The company enhances agent productivity and generates actionable intelligence for all interactions. Their services are designed to partner with the largest enterprises, driving significant transformation in contact center operations.
Products
ASAPP offers multiple products within its platform aimed at improving contact center efficiency. These include AutoCompose, which enhances agent productivity with automated responses, and AutoSummary, which automates call summaries for customer interactions. AutoTranscribe provides advanced speech-to-text technology for transcribing calls, while ASAPP Messaging focuses on boosting agent productivity, increasing digital adoption, and overcoming insight limitations. The messaging solution also automates up to 80% of agent responses and sets specific behaviors and contexts to ensure compliance and consistency.
Generative AI for Contact Centers
ASAPP specializes in generative AI tailored for contact centers. This technology goes beyond traditional rule-based systems, allowing for more nuanced and efficient interactions. By automating a significant portion of agent tasks and generating valuable intelligence from every interaction, ASAPP's AI solutions drive enterprise-level transformation in contact centers.
Enterprise Partnerships
ASAPP works closely with some of the world's largest enterprises to implement transformative AI solutions in their contact centers. Through these partnerships, the company aims to revolutionize the way enterprises handle customer interactions, improving productivity and actionable insights.