Anthony Tarallo
About Anthony Tarallo
Anthony Tarallo is a Customer Implementation Manager at Aspen RxHealth in Tampa, Florida, with over 9 years of experience in the technology sector. He specializes in customer service, operations management, and technical tools, contributing to effective team coordination and enhanced customer experiences.
Work at Aspen RxHealth
Anthony Tarallo has been serving as the Customer Implementation Manager at Aspen RxHealth since 2021. In this role, he focuses on enhancing customer experiences through effective implementation strategies. His responsibilities include coordinating with teams to ensure smooth transitions and addressing customer needs efficiently. Based in Tampa, Florida, he has contributed to the company's operations by leveraging his extensive experience in customer service and operations management.
Previous Experience at InvestCloud, Inc.
Prior to his current position, Anthony Tarallo worked at InvestCloud, Inc. for a total of three years in various roles. He began as a Production Support Specialist from 2015 to 2018, where he provided technical support and issue resolution. He then advanced to the role of Platform Operations Manager from 2018 to 2021, overseeing operations and ensuring system reliability. Additionally, he served as a Production Support Technical Lead for eight months in 2018, managing technical support teams and enhancing service delivery.
Education and Expertise
Anthony Tarallo graduated from Gaither High School, earning his High School Diploma. He possesses over nine years of experience in the technology sector, with a strong focus on customer service and operations management. His expertise includes strategic planning and business insights aimed at improving customer experiences. He is skilled in issue resolution and people management, which contributes to effective team coordination.
Technical Skills and Tools
Anthony Tarallo is proficient in a variety of technical tools essential for modern technology operations. His skills include working with Kubernetes, Ansible, and Jenkins for automation and orchestration. He has a solid background in cloud services and virtualization technologies, specifically VMware and vSphere. Additionally, he utilizes monitoring and performance analysis tools such as New Relic and Logic Monitor. His experience extends to managing both Linux (CentOS7) and Windows Server (2012, 2016) environments.
Customer Service Platforms Experience
In his roles, Anthony Tarallo has utilized customer service platforms like ZenDesk to enhance customer support operations. His experience in customer service and operations management allows him to effectively address customer inquiries and improve service delivery. This proficiency in customer service tools supports his overall goal of optimizing customer experiences in the technology sector.