Sudha Shivakumar
About Sudha Shivakumar
Sudha Shivakumar is an Assistant Manager in Sales at Aspire Systems, where she focuses on enhancing customer satisfaction and retention. With over a decade of experience in business development, she has a strong background in customer relationship management and team leadership.
Current Role at Aspire Systems
Sudha Shivakumar serves as the Assistant Manager in Sales at Aspire Systems, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and retention by bridging collaboration between customers and management. She actively explores opportunities to improve return on investment for both customers and the organization. Additionally, she facilitates team interactions and workflows to ensure timely delivery of project deliverables.
Previous Experience at Alpha Systems Pvt Ltd
Before joining Aspire Systems, Sudha Shivakumar worked at Alpha Systems Pvt Ltd as a Business Development Manager from 2010 to 2022. During her 12 years in this role, she was based in Chennai, Tamil Nadu, India. Her responsibilities included motivating and developing teams through decisive leadership and structured approaches, which contributed to the overall success of the organization.
Education and Academic Background
Sudha Shivakumar studied at Bharathidasan University, where she earned a Bachelor's degree in Computer Science. This educational background has provided her with a solid foundation in technical knowledge, which she applies in her professional roles.
Expertise in Customer Relationship Management
Sudha Shivakumar possesses a strong focus on customer relationship management. Her expertise includes onboarding, training, and implementation processes, which are critical for ensuring customer satisfaction. She plays a key role in enhancing customer experiences and fostering long-term relationships.