Jarrod Altenborg
About Jarrod Altenborg
Jarrod Altenborg is a Senior Customer Success Manager with a diverse background in account management and customer success across various industries. He has held positions at companies such as Vanta, Kojo, and Health IQ, and holds a Bachelor of Science in Kinesiology and Exercise Science from Baker University.
Current Role at Insight Assurance
Jarrod Altenborg serves as a Senior Customer Success Manager at Insight Assurance, a position he has held since 2023. In this role, he is responsible for ensuring customer satisfaction and fostering long-term relationships with clients. His focus is on understanding client needs and delivering solutions that enhance their experience with the company.
Previous Experience in Customer Success
Before joining Insight Assurance, Jarrod Altenborg worked at Vanta as a Customer Success Manager from 2022 to 2023. His role involved managing customer accounts and ensuring successful implementation of services. Prior to Vanta, he held the position of Senior Account Manager at Health IQ from 2018 to 2020, where he contributed to client retention and growth strategies.
Sales and Account Management Background
Jarrod Altenborg has extensive experience in sales and account management. He worked as a Senior Account Manager at Kojo for six months in 2021 and as a Senior Account Executive at Housecall Pro for nine months in 2021. His earlier roles include serving as a Territory Account Executive at Proove Biosciences, Inc. from 2015 to 2017 and at Asurea from 2017 to 2018.
Educational Background in Kinesiology
Jarrod Altenborg earned a Bachelor of Science degree in Kinesiology and Exercise Science from Baker University. This educational background provides him with a strong understanding of health and fitness, which may inform his approach in customer success and account management roles.
Early Career in Retail and Sports
Jarrod Altenborg began his career in retail and sports. He worked as a Sports Specialist at Dicks Sporting Goods from 2011 to 2013 and as a Sales Representative at Best Buy from 2013 to 2015. These roles helped him develop foundational skills in customer service and sales.