Delphina Dos Santos Otero
About Delphina Dos Santos Otero
Delphina Dos Santos Otero is a Senior Sales Operations Analyst at AtriCure, Inc., based in Amsterdam, Netherlands. She has extensive experience in sales operations and analytics, with a strong educational background in business and marketing.
Work at AtriCure
Delphina Dos Santos Otero currently serves as the Senior Sales Operations Analyst - International at AtriCure, Inc., a role she has held since 2023. Based in Amsterdam, North Holland, she is responsible for managing the monthly sales bonus and commission calculations, ensuring accurate compensation for the sales teams. She actively participates in the yearly quota setting process, contributing to the strategic sales planning efforts. Additionally, she collaborates with Area Sales Directors to track weekly forecasts, supporting alignment with sales strategies. Her role emphasizes the importance of data analytics in decision-making.
Education and Expertise
Delphina holds a Master of Science (MSc) in Business and Marketing from Universidad ESAN, which she completed in 2015. She also earned a Master of Science (MSc) in Marketing Management from the Rotterdam School of Management, Erasmus University, in 2015. Her undergraduate education includes a Bachelor of Science (BSc) in International Business Administration from Vrije Universiteit Amsterdam, completed in 2014. Additionally, she participated in an exchange program at Hong Kong Baptist University in 2013, focusing on Marketing.
Background
Before joining AtriCure, Delphina gained extensive experience in sales operations and marketing roles. She worked as a Sales Operations Analyst at Stryker from 2018 to 2020 and held a similar position at Testbirds from 2020 to 2021. Her earlier roles include serving as a Sales Supervisor at T&E Studenten Uitzendbureau and as a Trade Marketing Coordinator for Huawei Technologies in Peru. She also operated as an Independent Contractor in the Amsterdam area from 2016 to 2017, further diversifying her professional background.
Achievements
In her current role, Delphina has developed Power BI reports from scratch for both global and regional teams, enhancing data-driven decision-making processes. She provides training to empower team members with data analytics skills, promoting self-sufficiency in reporting tools. Her contributions to the sales operations team include managing sales bonus calculations and supporting sales strategy alignment through effective forecasting.