Geoff Birnes
About Geoff Birnes
Geoff Birnes is the Senior Vice President of Customer Success and a co-founder of Atrium, a company that integrates Salesforce.com with cloud data platforms. He has extensive experience in customer success and predictive insights, having held various leadership roles in companies such as Appirio, Perficient, and Accenture.
Work at Atrium
Geoff Birnes serves as the Senior Vice President of Customer Success and Co-Founder at Atrium. Since 2018, he has been integral in developing strategies that integrate Salesforce.com with cloud data platforms such as Snowflake and AWS. His role involves enhancing customer and worker experiences by deploying systems of intelligence at scale. Birnes focuses on creating actionable insights that drive data-driven strategies for clients.
Education and Expertise
Geoff Birnes studied at Penn State University, where he gained foundational knowledge that supports his career in technology and customer success. He has expertise in creating predictive insights that incorporate industry best practices into client strategies. His background in various roles within technology companies has equipped him with the skills necessary to lead customer success initiatives effectively.
Background
Geoff Birnes has a diverse professional background in technology and project management. He began his career at Accenture as a CRM Solution Architect from 1996 to 1999. He then transitioned to USinternetworking, where he worked as a Project Manager and Solution Architect for four years. Following this, he held several positions at Perficient and Appirio, culminating in his role as VP of Sales for Strategic Accounts at Appirio from 2017 to 2018.
Career Progression
Geoff Birnes has held various positions throughout his career, showcasing a steady progression in responsibility and expertise. After his tenure at Accenture, he worked at Perficient as Sales Director from 2003 to 2011. He then spent five years at Appirio as a Senior Partner before becoming VP of Sales for Strategic Accounts. His experiences have shaped his approach to customer success and data integration strategies.