Abigael Gaskin
About Abigael Gaskin
Abigael Gaskin is a Customer Support Representative at Attensi in London, England, where she has worked since 2021. With a background in law and experience in various customer service roles, she provides training and develops user manuals to enhance customer understanding of Attensi's products.
Work at Attensi
Abigael Gaskin has been employed at Attensi as a Customer Support Representative since 2021. In this role, she provides training to customers on Attensi's products, ensuring effective utilization of the software. She also develops user manuals and guides to enhance customer understanding. Gaskin supports project managers and sales teams with customer-related activities, contributing to cross-departmental collaboration. Her position requires effective communication with an international customer support team, showcasing her strong interpersonal and cross-cultural communication skills.
Previous Employment Experience
Before joining Attensi, Abigael Gaskin worked at Mace as a Business Analyst from 2018 to 2021. Prior to that, she was a Legal Engineer at Cognitiv+ for one year, from 2017 to 2018. Gaskin also has experience in customer service, having worked as a Customer Loyalty Adviser at Harrods from 2016 to 2017 and as a Customer Service Consultant at Burberry for four months in 2015. This diverse background has equipped her with a range of skills applicable to her current role.
Education and Expertise
Abigael Gaskin studied at the University of Northampton, where she earned a Bachelor of Laws (LLB) with Honours in Law from 2012 to 2015. Prior to her university education, she attended Bishop Douglass School, where she completed her GCSEs and A Levels, studying subjects including English Language and Literature, Sociology, and Government and Politics. This educational foundation has contributed to her expertise in law and customer support.
Skills and Contributions
In her role at Attensi, Abigael Gaskin demonstrates strong skills in customer training and support. She develops user manuals that enhance customer understanding of the company's products. Gaskin's ability to communicate effectively with an international team highlights her interpersonal skills. Her contributions to supporting project managers and sales teams facilitate collaboration across departments, showcasing her ability to work in a team-oriented environment.