Sarah Hills
About Sarah Hills
Sarah Hills is a Customer Success Manager specializing in the hospitality and leisure sectors, currently employed at Attensi. She has extensive experience in account and project management, with a strong focus on customer success and innovative training solutions.
Current Role at Attensi
Sarah Hills serves as a Customer Success Manager in the Hospitality & Leisure sector at Attensi. She has been in this role since 2023, working in a hybrid capacity from London, England. In her position, she focuses on ensuring customer satisfaction and success, leveraging her extensive background in account management and project management.
Previous Experience in Account Management
Prior to her current role, Sarah Hills held several positions in account management. She worked at HeadBox as an Account Manager from 2019 to 2021, where she was responsible for managing client relationships. She then transitioned to Sessions, where she served as an Account Manager for 9 months in 2021, followed by a promotion to Senior Account Manager, a role she held for 9 months in 2021-2022.
Project Management Background
Sarah has a solid foundation in project management, having worked as a Project Manager at Knotel for 3 months in 2022. Additionally, she served as a Programme Manager at Sessions for 6 months in 2022. Her experience in project management complements her account management skills, allowing her to effectively oversee client projects and initiatives.
Education and Language Skills
Sarah Hills studied at the University of Bath, where she earned a Bachelor of Arts in Modern Languages and European Studies from 2014 to 2018. She also attended Queenswood School from 2007 to 2014. Her educational background, combined with her trilingual capabilities, enables her to communicate effectively with a diverse range of international clients.
Expertise in Customer Success and Recruitment
Sarah possesses a strong focus on customer success, demonstrated by her history of improving recruitment processes through innovative training solutions. Her experience working with early-stage tech companies has contributed to their growth and development, showcasing her ability to adapt and thrive in dynamic environments.