Tessa Russell
About Tessa Russell
Tessa Russell is a Senior Customer Success Manager with extensive experience in consulting and marketing. She has worked for notable companies including North Highland UK, Samsung Electronics, and British Airways, and holds a degree in Politics and International Relations from the University of Bath.
Current Role at Attensi
Tessa Russell serves as a Senior Customer Success Manager at Attensi, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Attensi's solutions. Her responsibilities include managing client relationships and driving customer engagement to maximize value from the company's offerings. Tessa's experience in customer success allows her to effectively address client needs and foster long-term partnerships.
Professional Experience at North Highland UK
Tessa Russell has a significant tenure at North Highland UK, where she currently works as a Senior Consultant since 2020. Prior to this role, she was an Analyst from 2017 to 2019 and a Consultant for one year in 2019. Her work at North Highland has involved various consulting projects, where she has applied her skills in digital transformation and operating model development across sectors such as technology, telecommunications, and retail.
Previous Experience at Samsung Electronics
Before her consulting roles, Tessa Russell worked at Samsung Electronics as a Marketing Coordinator from 2015 to 2016. In this capacity, she contributed to marketing initiatives and supported the brand's presence in the UK market. This experience provided her with insights into marketing strategies within the technology sector.
Educational Background at University of Bath
Tessa Russell studied at the University of Bath, where she pursued a degree in Humanities/Humanistic Studies with a focus on Politics and International Relations from 2013 to 2017. This academic background equipped her with critical thinking and analytical skills, which she applies in her professional roles.
Internship Experience at British Airways
Tessa Russell gained early professional experience as a Public Relations Intern at British Airways in 2014. This internship lasted for one month and provided her with foundational skills in public relations and communication within a major airline company.