Brandi Combs, Lmsw
About Brandi Combs, Lmsw
Brandi Combs is a Customer Success Manager at August Health, where she has worked since 2023. With over 15 years of experience in the healthcare industry, she combines expertise in sales, marketing, customer success, and social work.
Work at August Health
Brandi Combs has been serving as a Customer Success Manager at August Health since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring that clients receive optimal value from the company's services. Her responsibilities include managing customer relationships and implementing strategies that promote customer engagement and retention.
Previous Experience at Hospice Austin
Brandi Combs worked at Hospice Austin for over a decade, holding multiple positions. She served as Director of Strategic Partnerships and Marketing from 2020 to 2023, where she was responsible for developing partnerships and marketing strategies. Prior to that, she was the Partner Relations Lead Social Worker from 2010 to 2017 and an Account Manager from 2017 to 2020, focusing on client relations and support.
Education and Expertise
Brandi Combs holds a Bachelor's in Business Administration from Texas McCombs School of Business and a Master's of Science in Social Work from The University of Texas at Arlington. Her educational background supports her extensive experience in the healthcare industry, where she combines skills in sales, marketing, customer success, and social work to empower others and deliver effective solutions.
Skills in Customer Success
Brandi Combs is known for her strong ability to empower others through empathetic problem-solving and solution-oriented approaches. She has a proven track record of delivering a first-class customer experience by intentionally adding value in every interaction. Her skills include building rapport, managing relationships effectively, and fostering cross-functional collaboration.
Outdoor Interests
Outside of her professional commitments, Brandi Combs enjoys outdoor activities such as camping, fly fishing, and hiking. These interests reflect her passion for nature and adventure, contributing to her well-rounded personality and approach to work-life balance.