Nick Newlin
About Nick Newlin
Nick Newlin is a Technology Support Manager with extensive experience in IT support services, specializing in performance enhancement and troubleshooting. He holds an Associate of Science in Computer and Information Systems Security and a Bachelor of Applied Science in Technology Management.
Work at Avalon Healthcare Solutions
Nick Newlin serves as the Technology Support Manager at Avalon Healthcare Solutions, a position he has held since 2020. In this role, he focuses on enhancing IT support services and fostering collaborative communication across teams. He aims to align technology support with the company's strategic goals, ensuring that stakeholder services are of high quality. His responsibilities include mentoring IT support teams and optimizing technical support solutions to facilitate company growth.
Education and Expertise
Nick Newlin has a solid educational background in technology and information systems. He earned an Associate of Science degree in Computer and Information Systems Security/Information Assurance from Hillsborough Community College, studying from 1998 to 2001. He later obtained a Bachelor of Applied Science in Technology Management from St. Petersburg College, completing his studies from 2009 to 2012. His education complements his expertise in performance boosting, operational quality, and troubleshooting.
Background in IT Support Services
Nick Newlin has extensive experience in IT support services, having worked in various roles over two decades. He began his career at PSCU as a Response Center Technician from 1998 to 2003. He then joined Grow Financial Federal Credit Union, where he served as a Senior Desktop Support Engineer from 2003 to 2011 and later as the Manager of IT Support Services from 2011 to 2020. His diverse roles have equipped him with a comprehensive understanding of IT operations and support.
Professional Skills and Communication Style
Nick Newlin specializes in fostering a professional collaborative communication style that integrates cross-functional goals. He focuses on consultative support systems to enhance stakeholder engagement. His ability to motivate and guide employees and teams is a key aspect of his leadership approach. He emphasizes the importance of crafting quality services that build pivotal relationships, which are essential for sustained growth within an organization.