Tracy L. Scates Rn,Bsn
About Tracy L. Scates Rn,Bsn
Tracy L. Scates is a Senior Operations Solutions Analyst with extensive experience in healthcare and operations management. She has held various roles in organizations such as Neighborhood Health Plan of Rhode Island and IntelyCare, and has a strong educational background in nursing and business analysis.
Current Role at Avalon Healthcare Solutions
Tracy L. Scates serves as a Senior Operations Solutions Analyst at Avalon Healthcare Solutions. She has held this position since 2021 and is based in Tampa, Florida. In this role, she applies her extensive knowledge in healthcare operations and information technology to enhance service delivery and operational efficiency within the organization.
Previous Experience in Healthcare
Tracy has a substantial background in the healthcare sector, having worked at Neighborhood Health Plan of Rhode Island in various capacities from 2004 to 2018. Her roles included Customer Service Specialist, Provider Systems Coordinator, Implementation Analyst, and Manager of Strategic Services-Operational Support. This diverse experience has equipped her with a comprehensive understanding of healthcare operations and provider services.
Educational Background and Qualifications
Tracy's educational journey includes a Bachelor of Science in Nursing (BSN) from Southern New Hampshire University, completed from 2019 to 2021. She also holds an Associate of Science in Registered Nursing from the Community College of Rhode Island, achieved between 2015 and 2018. Additionally, she has completed various programs, including a Business Analyst Certificate from Bryant University and a Managing our Neighborhood Development Program at the University of Rhode Island.
Skills and Expertise in Healthcare Information Technology
Tracy possesses expertise in Healthcare Information Technology (HIT) and is skilled in process mapping and diagramming using Visio. Her strong skills in Requirements Analysis, particularly in the context of Medicaid and Business Analysis, contribute to her effectiveness in operational roles within healthcare organizations.
Military Service Background
Tracy served in the United States Army from 1995 to 2002 as a 77Foxtrot. This military experience has contributed to her strong work ethic and discipline, which she applies in her professional career in healthcare.