Christian Gaydos
About Christian Gaydos
Christian Gaydos serves as the Director of Operations Technical Support at Aventiv Technologies, where he has worked since 2010. With over 20 years of experience in operational management, he specializes in customer experience and process improvement.
Work at Aventiv Technologies
Christian Gaydos has served as the Director of Operations Technical Support at Aventiv Technologies since 2010. In this role, he oversees operational processes and technical support initiatives, contributing to the company's mission of enhancing customer experience. His long tenure of 14 years in this position highlights his commitment to the organization and its objectives. Based in Carrollton, Texas, Gaydos plays a crucial role in ensuring efficient operations and effective support for clients.
Education and Expertise
Christian Gaydos studied at LSU Shreveport, where he earned a Bachelor's degree in Liberal Arts from 1998 to 2006. His educational background provides a foundation for his extensive career in operational management. With over 20 years of experience, he has developed expertise in customer experience and process improvement, enabling him to effectively manage teams and enhance service delivery.
Professional Background
Prior to his current role, Christian Gaydos held several positions that contributed to his operational management skills. He worked at CenturyTel as a Collections Supervisor from 2000 to 2003, followed by a role as Customer Service Supervisor at Verizon Wireless from 2007 to 2010. He also served as Staff Manager at Alltel from 2003 to 2007. These positions allowed him to gain valuable experience in customer service and team management across various telecommunications companies.
Skills and Competencies
Christian Gaydos possesses strong problem-solving and active listening skills, which enable him to manage challenging customer interactions effectively. His ability to quickly master new roles and technologies demonstrates his versatility in dynamic environments. He excels at engaging with a diverse range of individuals, including senior management, staff, and customers, which enhances his effectiveness in operational roles.
Career Achievements
With a career spanning over two decades, Christian Gaydos has made significant contributions to operational management. His focus on customer experience and process improvement has been a hallmark of his work. His experience in various supervisory roles has equipped him with the skills necessary to lead teams and improve service delivery in the telecommunications sector.