Daniel J. Himes
About Daniel J. Himes
Daniel J. Himes is a Senior Account Manager with over 17 years of experience in B2B account management, currently working at Cremer North America, LP. He has held various roles in account management and customer service, emphasizing the importance of positive customer experiences for business success.
Work at AVI Systems
Daniel J. Himes has been employed at AVI Systems as a Senior Account Manager since 2022. In this role, he focuses on managing client relationships and delivering tailored solutions to meet operational needs. His experience in account management supports his ability to enhance customer satisfaction and drive business growth.
Previous Experience in Account Management
Prior to his current position, Daniel worked at Daikin Applied Americas as a Senior Account Manager from 2018 to 2021. He specialized in HVAC Service and Building Solutions during his three years there. Before that, he served as a Senior Account Executive at Johnson Controls for five months in 2018. His extensive background includes over 17 years in B2B account management.
Education and Expertise
Daniel J. Himes holds a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from Northern Kentucky University, where he studied from 1998 to 2002. He also earned a Bachelor of Applied Science from Thomas More University in 1998. His educational background has provided him with a strong foundation in business principles relevant to his career.
Background in Customer Service
Daniel began his career in customer service at Delta Air Lines, where he worked as an Airport Customer Service - Aircraft Lead Agent from 1998 to 2005. This experience contributed to his understanding of the importance of positive customer experiences, which he believes are vital to the growth and success of any company.
Current Role at Cremer North America, LP
As of 2024, Daniel J. Himes has taken on the role of Account Manager for the Midwest and West US at Cremer North America, LP. This position allows him to leverage his extensive account management experience and continue to provide tailored solutions to clients across various regions.