Dee B. Brinkhaus
About Dee B. Brinkhaus
Dee B. Brinkhaus is a Managed Services Operations Manager at AVI Systems, recognized for strong communication skills and contributions to organizational change management. With a background in service delivery and operational management across various companies, Brinkhaus has implemented process improvements that enhance efficiency.
Current Role at AVI Systems
Dee B. Brinkhaus serves as the Managed Services Operations Manager at AVI Systems, a position held since 2021. In this role, Brinkhaus oversees the operations of managed services, ensuring efficient service delivery and operational excellence. The focus is on enhancing client satisfaction through effective management of resources and processes. Brinkhaus's responsibilities include leading teams and implementing strategies that align with the company's goals.
Previous Experience at Sun Country Airlines
Before joining AVI Systems, Brinkhaus worked at Sun Country Airlines as the Senior Manager of Service Delivery from 2017 to 2019. Based in Eagan, Minnesota, Brinkhaus was responsible for managing service delivery operations. This role involved coordinating cross-functional teams and ensuring high standards of service were maintained. Brinkhaus's tenure at Sun Country Airlines contributed to the development of effective service strategies.
Experience at TCF Bank
Brinkhaus held the position of Senior Manager of Functional Support at TCF Bank from 2019 to 2020. During this year in the Greater Minneapolis-St. Paul Area, Brinkhaus focused on improving operational support functions. This role required collaboration across various departments to enhance service delivery and support the bank's operational objectives.
Background in Operations Management
Brinkhaus has a significant background in operations management, having served as the Director of Operations at CHRW/T-Chek Systems/Electronic Funds Source, LLC from 2005 to 2017. Over the course of 12 years, Brinkhaus developed expertise in managing operational processes and leading teams to achieve organizational goals. This extensive experience laid the foundation for subsequent roles in service delivery and operational management.
Education and Professional Development
Brinkhaus pursued coursework towards a Business Degree at North Hennepin Community College. This educational background provided foundational knowledge in business principles, which has been applied throughout Brinkhaus's career in various management roles. The combination of education and practical experience has contributed to effective leadership in operational settings.