Alena Olsson
About Alena Olsson
Alena Olsson is a Regional Customer Order Specialist at Axis Communications, where she manages large-scale projects and ensures precise delivery planning for the MEA region. With a background in revenue accounting and a strong educational foundation in economics and law, she effectively collaborates with various departments to streamline processes and handle customer claims.
Work at Axis Communications
Alena Olsson has been employed at Axis Communications since 2014, serving as a Regional Customer Order Specialist for the MEA region. In this role, she manages large-scale global projects that necessitate precise delivery planning. Her responsibilities include aligning logistics and transportation from various global Customer Logistics Centers (CLCs) to end customers. Alena performs export control screening routines for new orders, ensuring compliance with embargo regulations and dual-use technology checks. She also oversees customer claims and assists distributors with Return Merchandise Authorization (RMA) processes.
Previous Experience at Qlik
Before joining Axis Communications, Alena Olsson worked at Qlik as a Revenue Accountant from 2013 to 2014. Her role involved managing revenue accounting for regions including Benelux, Eastern Europe, Russia, the Middle East, and Africa. This position provided her with valuable experience in financial processes and regional market dynamics while she was based in Lund, Sweden.
Education and Expertise
Alena Olsson has a diverse educational background, having studied at Lunds universitet and Ekonomihögskolan vid Lunds universitet. She completed a Business Law Course, earning 15 credits, from 2020 to 2021. Additionally, she studied various subjects in economics, including Macroeconomics and Introductory Econometrics, each for 7.5 credits. Alena also explored Economic History with a focus on emerging economies in Asia, completing courses in 2008 and 2009. Her foundational education includes a degree in International Economic Relations from Minsk, where she studied intercultural communications from 2002 to 2007.
Collaboration and Interdepartmental Interaction
In her current role at Axis Communications, Alena Olsson engages in daily interactions with multiple departments, including Supply Chain, Sales, and Finance. This collaboration is essential for ensuring that all discounts provided by the inside sales team align with Axis Communications' internal processes. Her ability to work across various functions enhances operational efficiency and supports the overall goals of the organization.