Axle Health

Axle Health, formerly known as Febris, is a healthcare company based in Los Angeles, CA, specializing in scheduling and workforce management software for home healthcare providers.

Company Overview

Axle Health, formerly known as Febris, operates in the healthcare industry with a focus on consumer health and wellness. Located in Los Angeles, CA, the company serves regions across the United States and Canada. Axle Health was part of the Y-Combinator W21 batch and has a team size of 8 members.

Products and Services

Axle Health provides scheduling and workforce management software designed for home healthcare providers. They offer a mobile app for clinicians and an operations dashboard for office teams, utilizing proprietary logistics algorithms for route optimization. The company also features patient engagement and booking solutions, with integration capabilities for various Electronic Medical Records (EMRs). The Workforce Management Software includes an admin dashboard for managing clinician territories, appointment availability, and routing logic. Their Managed by Axle service encompasses clinician staffing and real-time operations management.

Technology and Integration

Axle Health's platform integrates with a wide range of EMRs and supports customization and modular access via API. They offer Single Sign-On (SSO) and SAML authentication through over 20 Identity Providers, including Google and Okta. The platform undergoes regular penetration testing by an independent security research firm and employs best-in-class encryption techniques for data in transit and at rest. Additionally, the company provides fine-grained role types and permissions for user access control.

Patient Engagement Solutions

Axle Health offers patient-facing features such as whitelabeled scheduling links and automated SMS and email messaging that do not require the patient to download an app. Their clinician mobile app includes functionalities for managing visit schedules, communicating with patients, and tracking GPS location and mileage. The company’s solutions aim to improve the utilization of clinical teams and automate operational scheduling and dispatching.

Security and Compliance

Axle Health complies with enterprise-grade security and HIPAA regulations to ensure the protection and privacy of patient data. The company undergoes regular penetration testing by an independent security research firm and encrypts all data in transit and at rest using best-in-class techniques. Their platform provides fine-grained role types and permissions for robust user access control, ensuring secure and compliant operations.

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