Senaka Nawaratne
About Senaka Nawaratne
Senaka Nawaratne serves as the Head of Global Product Support at Backbase, where he has worked since 2016. He has a background in Computer Science from the University of Greenwich and has been with Backbase since 2006.
Work at Backbase
Senaka Nawaratne has been employed at Backbase since 2006. He currently holds the position of Head of Global Product Support, a role he has occupied since 2016. In this capacity, he oversees the global support operations for Backbase's product offerings. Prior to this leadership role, he served as a Consultant Engineer for 18 years, contributing to various engineering projects and initiatives within the company. His extensive tenure at Backbase reflects his deep understanding of the company's products and services.
Education and Expertise
Senaka Nawaratne studied Computer Science at the University of Greenwich from 2000 to 2004. This educational background provided him with foundational knowledge and skills in computer science, which he has applied throughout his career. His expertise spans product support and engineering, enabling him to effectively address technical challenges and support product development.
Background
Senaka Nawaratne has spent a significant portion of his career in the Netherlands, where he has worked at Backbase for over 18 years. His long-standing association with the company highlights his commitment to the organization and its mission. His roles have evolved over time, reflecting his growth and adaptability within the tech industry.
Achievements
During his time at Backbase, Senaka Nawaratne has played a key role in enhancing global product support operations. His contributions have helped streamline processes and improve customer satisfaction. His dual role as both Head of Global Product Support and Consultant Engineer illustrates his versatility and ability to bridge technical and operational aspects of the business.