Steve Parfitt
About Steve Parfitt
Steve Parfitt is a Senior System Engineer at Backbase, where he has worked since 2021. He has a diverse background in technical roles, including positions at CGI, Applied Communications Ltd, CafeX Communications, Siphon Networks, and Avaya.
Work at Backbase
Steve Parfitt has been employed at Backbase since 2021, serving as a Senior System Engineer. In this role, he is responsible for designing and implementing system solutions that enhance the company's digital banking platform. His expertise contributes to the development of innovative solutions that meet client needs in the financial sector.
Previous Experience in Cloud Engineering
Before joining Backbase, Steve worked at CGI as a Cloud Engineer from 2020 to 2021. In this position, he focused on cloud-based solutions, optimizing infrastructure, and ensuring system reliability. His experience in cloud engineering has equipped him with skills essential for modern system architecture.
Technical Consulting Background
Steve has a background in technical consulting, having worked at Applied Communications Ltd as a Technical Consultant from 2009 to 2010. His role involved providing expert advice and solutions to clients, ensuring effective communication and implementation of technology strategies.
Customer Support Management Experience
From 2012 to 2020, Steve served as the Customer Support Manager at CafeX Communications. During this eight-year tenure, he managed customer support operations, focusing on enhancing customer satisfaction and resolving technical issues efficiently.
Early Career in Technical Services and Support
Steve's early career includes positions at Siphon Networks and Avaya. He worked as a Technical Services Manager at Siphon Networks from 2009 to 2011 and as a Solution Support Manager at Avaya from 2007 to 2009. These roles provided him with foundational experience in technical support and service management.
Education and Expertise
Steve Parfitt studied at Swansea Institute of Higher Education from 1992 to 1995, where he gained knowledge and skills relevant to his career in system engineering and technical consulting. His educational background supports his professional expertise in system design and cloud solutions.