Alex Crawford

Director Of Knowledge Management @ Backstop Solutions Group

About Alex Crawford

Alex Crawford serves as the Director of Knowledge Management at Backstop Solutions Group, a position he has held since 2022. He has a background in client experience and software training, with previous roles at Backstop Solutions Group and OnCore Consulting, LLC.

Current Role at Backstop Solutions Group

Alex Crawford serves as the Director of Knowledge Management at Backstop Solutions Group since 2022. In this role, Alex is responsible for overseeing the management and dissemination of knowledge within the organization, ensuring that information is accessible and effectively utilized across teams.

Previous Experience at Backstop Solutions Group

Prior to becoming Director of Knowledge Management, Alex held the position of Senior Client Experience Advocate - Software Trainer at Backstop Solutions Group from 2021. Alex also worked as a Client Experience Advocate - Software Trainer from 2019 to 2021, contributing to client support and training initiatives in New York, New York.

Experience at OnCore Consulting, LLC

Alex Crawford has a diverse background with OnCore Consulting, LLC, where Alex held multiple roles. Alex worked as a Business Process Analyst for six months in 2017, a System Tester for six months from 2017 to 2018, and as a Software Training Lead for 11 months in 2018. Additionally, Alex served in the Project Management Office from 2016 to 2017 for six months, gaining valuable experience in various aspects of project management and software training.

Educational Background

Alex Crawford studied Communication Studies at San Diego Mesa College, earning an Associate's Degree from 2012 to 2014. Following this, Alex attended San Diego State University-California State University, where a Bachelor's Degree in Communication Studies was achieved from 2014 to 2016. Alex also studied at Folsom Lake College for one year in Communication Studies from 2011 to 2012.

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