Paula Holmwood
About Paula Holmwood
Paula Holmwood serves as the Vice President of Account Management at Backstop Solutions Group, where she has worked since 2022. With a diverse background in client service and account management, she has held various positions in notable companies, including Bridgewater Associates and Cint.
Current Role at Backstop Solutions Group
Paula Holmwood currently serves as the Vice President of Account Management at Backstop Solutions Group, a position she has held since 2022. In this role, she leads a team of eight quota-carrying Account Managers and two junior representatives, focusing on client relationship management and team development. Her leadership is instrumental in driving the company's client retention strategies, contributing to a net retention rate of 108%.
Previous Experience at Backstop Solutions Group
Holmwood has a significant history with Backstop Solutions Group, having previously worked as an Account Manager from 2018 to 2021, and as Director of Account Management for 11 months in 2021. During her tenure, she developed and implemented strategies that enhanced client engagement and satisfaction, further establishing her expertise in account management.
Professional Background in Client Services
Before joining Backstop Solutions Group, Holmwood worked at Bridgewater Associates as a Coordinator in Client Service Analytics for one year. She also held the position of Director of Partner Success at Cint for eight months. Her diverse experience in client services has equipped her with a strong foundation in analytics and partnership management.
Educational Background and Certifications
Holmwood earned a Bachelor of Science degree in Financial Services with a minor in Communication Studies from UNLV Lee Business School, graduating in 2002. She furthered her education by completing a Certificate in Neuroscience for Business at MIT Sloan Executive Education in 2021. Additionally, she obtained the Fundamentals of Alternative Investments Certificate from the CAIA Association in 2018.
Early Career and Diverse Experiences
Holmwood's early career included various roles, such as an intern at Prudential Securities and a performer at Wynn Las Vegas and Cirque du Soleil. Her experiences in performance arts and client service have contributed to her strong communication and interpersonal skills, which are essential in her current leadership role.