Victor Hsiao
About Victor Hsiao
Victor Hsiao is the Talent Acquisition's Continuous Improvement and Data Analysis Manager at BairesDev, where he has worked since 2021. He has extensive experience in human resources and data analysis, having previously held various roles at Amazon and Western Union.
Current Role at BairesDev
Victor Hsiao serves as the Talent Acquisition's Continuous Improvement and Data Analysis Manager at BairesDev. He has held this position since 2021. In this role, he is responsible for extracting and reviewing reports from multiple sources to correct discrepancies and ensure quality in operations. He focuses on developing processes for effective data analysis and reporting, aligning with both short-term and long-term business strategies. His work involves collaborating with stakeholders to enhance productivity and staff satisfaction through improved business processes.
Previous Experience at Amazon
Victor Hsiao has extensive experience at Amazon, where he worked in various roles from 2019 to 2021. He served as an ERC Manager (HR Manager) for one year, overseeing employee relations and compliance. Prior to this, he was a TRMS/SPRO PQ Mandarin Investigator for nine months, and he also worked as a SPRO PAT/CERT Mandarin Specialist for three months in 2020. In 2021, he took on the role of Senior Investigations Manager for five months, contributing to the company's operational integrity.
Educational Background
Victor Hsiao has a diverse educational background. He graduated from Methodist High School with a High School Diploma in 2003. He then pursued higher education at Universidad Latina de Costa Rica, where he earned a Licentiate degree in Dental Surgery from 2004 to 2010. Additionally, he obtained a Bachelor of Engineering in Computer/Information Technology Administration and Management from the same institution between 2012 and 2015. He furthered his studies with a Master of Business Administration in Operations Management and Supervision from Universidad Internacional de las Américas from 2020 to 2022. Currently, he is studying Electromechanical Engineering at Tecnológico de Costa Rica.
Skills and Expertise
Victor Hsiao possesses strong logical reasoning and business intelligence skills, which he utilizes to ensure team focus and prioritize tasks effectively. His expertise lies in developing processes for data analysis and reporting, which supports organizational goals. He is adept at collaborating with stakeholders to improve business processes, thereby enhancing productivity and staff satisfaction. His background in operations management and compliance further complements his capabilities in talent acquisition and continuous improvement.
Experience at Western Union
Before his tenure at Amazon, Victor Hsiao worked at Western Union as an AML Compliance Specialist in Global Operations. He held this position for one year from 2012 to 2013, where he was involved in compliance and regulatory matters, ensuring adherence to anti-money laundering policies and procedures.