Kristine Lemos

User Experience Researcher @ Balto

About Kristine Lemos

Kristine Lemos is a User Experience Researcher with a Master's degree in Human-Computer Interaction and Design from UC Irvine. She has experience working at Balto and previously at Brooks Running, where she specializes in stakeholder engagement and the implementation of research findings.

Work at Balto

Kristine Lemos has been employed at Balto as a User Experience Researcher since 2022. In her role, she has pioneered the establishment of research processes, which has enabled her to deliver key insights to cross-functional teams. Her work focuses on ensuring that research findings are effectively integrated into organizational decision-making. Lemos emphasizes the importance of both hard and soft skills in her research approach, which aids in building rapport with stakeholders.

Previous Experience in User Experience Research

Before joining Balto, Kristine Lemos worked as a User Experience Researcher at Brooks Running from 2021 to 2022. During her tenure of 10 months in Seattle, Washington, she contributed to various research initiatives that informed product development and user engagement strategies. Additionally, she spent 6 months at a small studio in Irvine, California, in 2021, where she further honed her skills in user experience research.

Education and Expertise

Kristine Lemos holds a Master of Human-Computer Interaction and Design from UC Irvine, which she completed in 2021. Prior to this, she studied at UC San Diego Extension, achieving a certification in User Experience Design in 2017. She also earned a Bachelor of Science degree in Product Design and Merchandising, graduating Cum Laude from Drexel University. Her educational background provides her with a strong foundation in user experience principles and design methodologies.

Specialization in User Experience Research

Kristine Lemos specializes in building rapport with stakeholders, which is crucial for ensuring that research findings are effectively implemented in decision-making processes. Her approach balances hard and soft skills, allowing her to emphasize the practical application of insights derived from her research. This specialization enhances her ability to influence organizational strategies and improve user experiences.

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