Alexander Fernandez
About Alexander Fernandez
I am a highly skilled and experienced Senior Operations Analyst at Bank of America, equipped with exceptional analytical abilities and business acumen. My focus is on delivering accurate and timely reporting, and ensuring control management for collateral operations. I work closely with various stakeholders and teams to ensure data quality, security, and compliance, while identifying and resolving any issues or gaps that may arise. My involvement in the development and implementation of process improvements and automation initiatives has significantly enhanced efficiency and performance. My work experience spans across various industries, including e-commerce, digital marketing, financial services, and international supply chain management. My academic background includes a BBA in International Business and Marketing from Loyola University Chicago, where I also had the opportunity to study abroad in Spain with CIEE. At Sokustore de Mexico, I served as an Ecommerce Specialist and helped increase sales, web traffic, and customer retention through effective marketing strategies and web analytics. While working as a Mortgage Modification Specialist at JPMorgan Chase, I assisted mortgage advisors, reviewed loan modification agreements, and ensured data accuracy and security. My experience has enabled me to develop exceptional skills in customer relationship management, project management, logistics, forecasting, and team building. I am driven by my passion for learning new skills, solving complex problems, and delivering value to my clients and stakeholders. My confidence in my abilities and my commitment to excellence is evident in everything that I do.