Be My Eyes
Be My Eyes is a company that connects blind and low-vision individuals with sighted volunteers and companies for live video assistance through its app, which also features AI-powered visual aid and various accessibility solutions for businesses.
Services
Be My Eyes connects blind and low-vision users with sighted volunteers and companies through live video assistance. The company offers an array of solutions to improve accessibility including Accessible Customer Service, Service Directory, Service AI, and Service Connect. These services are designed to provide immediate support and enhance the daily lives of users.
Products
The primary product offered by Be My Eyes is their app, which enables blind and low-vision individuals to request sighted assistance via live video. Another significant feature is Be My AI™, an AI-powered visual assistant that provides users with real-time visual information. The Service Directory in the app connects users directly to over 600 companies for customer service support.
Community and Volunteers
Be My Eyes hosts a larger community comprising over 6,000,000 volunteers who assist more than 400,000 blind and low-vision users in over 150 countries. The app supports communication in 180+ languages, ensuring global accessibility. In addition to volunteer support, the company regularly engages in initiatives such as a GoFundMe campaign for developing a hands-free video camera to aid low-vision students.
Accessibility Projects
Be My Eyes is committed to making its app accessible to as many users as possible. This includes a translation project to provide services in more languages, ensuring a wide reach. The app's Service Directory connects users directly to accessible customer services from more than 600 companies and organizations, which helps to streamline support for blind and low-vision individuals.
Recognition and Awards
Be My Eyes has received significant recognition in the tech industry for its contributions to accessibility. It was honored with the Google Play Award 2018 for Best Accessibility Experience and an Apple Design Award for Social Impact. These awards highlight the app's impact on improving accessibility for blind and low-vision individuals.