Amanda Barber
About Amanda Barber
Amanda Barber is the Lead Enterprise Customer Success Manager at BenchSci, where she has worked since 2019. She has a strong background in customer success and account management, having previously held positions at Top Hat and Thermo Fisher Scientific.
Current Role at BenchSci
Amanda Barber serves as the Lead Enterprise Customer Success Manager at BenchSci. She has held this position since 2019, contributing to the company's mission of improving research efficiency through advanced technology. In her role, she focuses on ensuring customer satisfaction and success, leveraging her extensive background in customer management and strategic growth.
Previous Experience at Top Hat
Prior to her current role, Amanda worked at Top Hat as the Enterprise Director - Strategic Growth from 2018 to 2019. During her time in this position, she was responsible for driving growth initiatives and managing enterprise-level customer relationships. This role was based in the Toronto, Canada Area.
Experience at Thermo Fisher Scientific
Amanda Barber was employed at Thermo Fisher Scientific as a Biosciences Account Manager from 2013 to 2018. In this role, she managed client accounts and provided support in the biosciences sector. Her experience at Thermo Fisher contributed to her expertise in customer success and account management.
Educational Background
Amanda holds a Master of Science (MS) in Biomedical Sciences from the University of Guelph, which she completed from 2010 to 2012. She also earned a Bachelor of Science (Honours) in Molecular Biology from the same institution, studying from 2006 to 2010. Additionally, she studied Business Administration and Management at McMaster University, achieving a diploma from 2015 to 2017. In 2018, she completed a continuing education program in Data Analytics at General Assembly Canada.
Research Experience at University of Guelph
Amanda worked as a Research Assistant at the University of Guelph from 2010 to 2013. In this role, she supported various research projects, contributing to her foundational knowledge in the sciences and enhancing her analytical skills.