Diane Doran
About Diane Doran
Diane Doran is the Business Operations Director at BenchSci, where she has worked since 2023. She has a strong background in customer success and academic research, holding a Master's Degree in Cognitive Science of Language from McMaster University.
Current Role at BenchSci
Diane Doran serves as the Business Operations Director at BenchSci, a position she has held since 2023. In this role, she focuses on addressing process, communication, and structural challenges to improve team performance. Her current responsibilities involve overseeing operational strategies that align with the company's objectives.
Previous Experience at BenchSci
Diane Doran has held multiple roles at BenchSci prior to her current position. She worked as the Director of Enterprise Customer Success/Strategic Engagement from 2021 to 2023 and as a Senior Manager of Customer Success from 2019 to 2021. Additionally, she served as a Customer Success Manager for six months in 2018-2019. Her tenure at BenchSci reflects her commitment to enhancing customer engagement and success.
Educational Background
Diane Doran earned her Master’s Degree in Cognitive Science of Language from McMaster University, where she studied from 2013 to 2015. Prior to that, she completed her Honours Bachelor of Arts in Linguistics and French at Western University from 2008 to 2012. Her academic background supports her expertise in communication and language.
Professional Experience Outside BenchSci
Diane Doran has a diverse professional background that includes roles in academic research and marketing strategy. She worked as a Teaching Assistant in Linguistics at McMaster University from 2013 to 2015. Additionally, she held positions as a Conference Producer at Strategy Institute from 2015 to 2016, and as a Research Analyst and Marketing Strategist at Klick from 2016 to 2018.
Personal Interests
Diane Doran has a personal interest in creating plant-based soup recipes. This interest reflects her engagement with healthy living and culinary creativity.