Amanda Butler
About Amanda Butler
Amanda Butler is a Senior Benefits Support Consultant with extensive experience in benefits administration and customer support. She has worked at Benefitfocus in various roles since 2014 and currently serves as a liaison for The State Health Plan of North Carolina, focusing on improving member experience.
Current Role at Benefitfocus
Amanda Butler currently serves as a Senior Benefits Support Consultant at Benefitfocus, a position she has held since 2019. In this role, she acts as a liaison between Benefitfocus and The State Health Plan of North Carolina. Her focus is on enhancing the member experience during benefits enrollment and management. She has played a significant role in improving the user experience for State Health Plan members in North Carolina.
Career History at Benefitfocus
Amanda Butler has an extensive career at Benefitfocus, where she has held multiple positions since 2014. She started as a Benefits Administrator and later transitioned to roles including Benefits Analyst, Team Lead for Customer Success Support, and Manager of Benefits Administration. Her experience spans various responsibilities, contributing to her expertise in benefits management and customer support.
Previous Experience at Lander University and Finkel Law Firm LLC
Before her tenure at Benefitfocus, Amanda Butler worked as a Theater Technician at Lander University from 2010 to 2012. Following this, she served as a Paralegal at Finkel Law Firm LLC from 2012 to 2014. These roles provided her with diverse skills and experiences that have contributed to her professional development.
Educational Background in Sociology
Amanda Butler studied Sociology at Lander University, where she earned her Bachelor's degree from 2009 to 2012. Additionally, she studied at the University of South Carolina-Sumter from 2007 to 2009. Her educational background in sociology supports her specialization in educating individuals about benefits, empowering them in their decision-making processes.
Specialization in Benefits Education
Amanda Butler specializes in educating individuals on benefits, aiming to empower them in making informed decisions for themselves and their families. Her expertise in this area is reflected in her current role, where she focuses on enhancing the member experience and providing support during benefits enrollment.